APA
Suresh Dalela; Saurabh, . (1997). ISO 9000: A manual for total quality management: Documentation and certification for ISO. New Delhi: S Chand & Company Pvt. Ltd.
Chicago
Suresh Dalela; Saurabh, . 1997. ISO 9000: A manual for total quality management: Documentation and certification for ISO. New Delhi: S Chand & Company Pvt. Ltd.
Harvard
Suresh Dalela; Saurabh, . (1997). ISO 9000: A manual for total quality management: Documentation and certification for ISO. New Delhi: S Chand & Company Pvt. Ltd.
MLA
Suresh Dalela; Saurabh, . ISO 9000: A manual for total quality management: Documentation and certification for ISO. New Delhi: S Chand & Company Pvt. Ltd. 1997.