TY  - BOOK
AU  - Suresh Dalela; Saurabh
TI  - ISO 9000: A manual for total quality management: Documentation and certification for ISO
U1  - SUR-I 
PY  - 1997///
CY  -  New Delhi
PB  - S Chand & Company Pvt. Ltd.
KW  - Production management; Industrial management
ER  -